Toowoomba Regional Council’s essential services will continue to operate across the Christmas and New Year holiday period.

Council operations will officially be closed between Friday, December 24, 2021 and Tuesday, January 4, 2022, however Toowoomba Region Acting Mayor Cr Geoff McDonald said emergency requests would be answered.

“I want to assure the public that if anyone is in need of an essential service provided by Council during the Christmas-New Year break there will be someone to answer your query or attend to an emergency,” Cr McDonald said.

“To let our staff celebrate the season and spend time with family and friends, our Christmas and New Year closedown starts from Friday, December 24. Staff will return on Tuesday, January 4, 2022.

“Christmas is a time for being with family and I encourage Council staff to enjoy their break.”

There will be some exemptions to the Christmas closures and these include:

Council’s functional areas where employees will be on duty to work on priority projects, test and monitor water supplies, supervise CBD parking, perform ongoing maintenance, or deal with essential and emergency situations will still be available; and

Public facilities (aquatic, fitness, library etc.) where services are required to be delivered to the public.

“For any Council-related emergency calls during the holiday period, please continue to call 131 872,” Cr McDonald said.

“This includes problems such as burst water mains, water leaks, traffic signals not working, dog attacks, serious environmental incidents, call outs from emergency services, trees on roads, dangerous pot holes, sewer blockages/overflows or a dead animal on a road causing safety hazards.

“Some services will remain unaffected during this time.

“Council’s kerbside waste collection continues as normal over the Christmas break.

“All waste facilities will be closed on Christmas day, except for the Toowoomba Waste Management Centre, Hermitage Road at Cranley, which will remain open from 7am - 3pm for commercial vehicles over 4.5 tonnes only. Normal operating hours at waste facilities resume on Boxing Day.

“Various individual opening times will be in place for other Council facilities.”

For details about TRC service operations during the Christmas closure, please call Council on 131 872 or visit