Find information below on discounts, concessions and rebates available to eligible ratepayers in our region.
Prompt payment discount
To encourage timely payment, we offer a 5% discount on general and water rates for properties in differential rating categories 1.1 to 2.3 (inclusive). To receive the discount, your rates bill must be paid by the due date.
This discount does not apply to charges such as the public transport levy, rural fire equipment levy, gates and grids permit renewal levy, state emergency management levy, waste management charges, water consumption charges, backflow prevention device charges or trade waste charges.
Pension concessions
If you’re a pensioner, you may be able to get a discount on your rates for your main home (principal place of residence). The discounts available for pensioners on rates and water charges are outlined below.
Available discounts
As a pensioner, you may receive:
- A 20% discount on rates (limits apply), funded by the State Government.
- A 20% discount on the Emergency Management Levy, funded by the State Government.
- A fixed rates discount, set by us each year
- A $70 per year discount on the water infrastructure charge.
As we are not part of the South East Queensland water grid, the State Government water rebate doesn't apply.
Eligibility
To receive a pensioner discount, you must:
- live at the property full‑time
- be the sole owner, joint owner, part owner or life tenant of the property
- hold one of the following:
- a current Queensland Pensioner Concession Card (issued by Centrelink or Department of Veterans' Affairs)
- a Department of Veterans’ Affairs Gold Card.
A life tenancy can only be created through a valid will and takes effect after the property owner passes away, or through a Supreme or Family Court order.
How to apply
The exemption applies to all rates except utility charges and you can apply at any time throughout the year.