Our online service requests are monitored during business hours only. If your matter is an emergency or requires urgent assistance, please call us on 131 872.
Pay your rates
Pay a parking fine
Renew pet registration
Pay an animal fine
Pay a development fine
Pay an environmental fine or other offence
Renew a licence
Renew your registration
Cancel pet registration
Update owner details
Register your pet
Lost and found animals register
Hire an animal trap
Register to receive your animal renewal notice by email
Report an animal issue
Report a barking dog
Bin day tool
Request waste collection - events
Request for PIN access to tier 5 waste facilities
Request new wheelie bin service
Report a missed bin
Repair damaged bin
Cancel wheelie bin service
Request replacement or removal of wheelie bin
Report a dead animal on a council-controlled road
Report litter in park
Report an overgrown/unsightly private property
Check your rate account balance
Register to receive your notices by email
Create payment plan for rates
Update rate direct debit details
Change of address
Request a property search
View rates notice online
Request maintenance of water meter
Interactive map of parking options in the CBD
Appeal a parking infringement
Report parking issues
Access self-service portal
Building plan request
Enquire on a DA or property
Request copies of as constructed drainage plans
Request a pothole/sealed road repair
Request gravel/dirt road repair
Request footpath repair
Request road line marking repairs
Report a street lighting issue
Request road sign repair
Online mapping
Have your say about current projects
Submit biosecurity action report
Personal appearance - high risk compliance assessment
Food business - temporary licence application form
Food business - compliance with food act assessment
Pay a park wedding booking fee
Book the Margaret Street advertising banner site
Book a sporting facility
Find a park
Cycle hub membership
Request mowing in parks
Report park facility issue
Report tree issue in park or footpath
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Apply for a job
Apply for work experience
Share a compliment
Provide feedback
Lodge a complaint
List an event on the Events Register
Add a listing to My Community Directory
Report graffiti