Pay, report, apply

Our online service requests are monitored during business hours only. If your matter is an emergency or requires urgent assistance, please call us on 131 872.

Make a payment

Online payment options

 

View receipts

You must be a registered user to view receipts.

  1. Login or Register.
  2. Hover over the 'Enquiry' tab.
  3. Click 'Rates enquiry'.
  4. Click on your reference number.
  5. Under 'Rates payments' click 'here', then nominate a billing period.
  6. View your receipt/s.

Other payment options

24/7 phone pay

Phone 1300 451 206 and use your VISA or Mastercard to pay for rates and animal renewals.

VISA and MASTERCARD payments will attract a 0.33% surcharge.

Create an account

If you run a business and use our services you may be able to create an account with us. This is a convenient way of paying when making large or numerous purchases. Accounts must be paid within 30 days following the supply of the goods or services.

Credit application

BPAY (phone or internet)

Contact your bank or financial institution to make a payment from your cheque, savings, debit, credit card or transactions account.

  • Rate and water bills Biller Code 18366
  • Animal renewals Biller Code 444976
  • Sundry invoices Biller Code 113282

Australia Post

Pay in store at any Australia Post Office by cash, cheque or eftpos.

Direct debit

You can set up a direct debit for your rates account. This will allow you to:

  • set up, reactivate, or cancel a direct debit
  • change payment details (date, amount or frequency)
  • update your bank account details. 

Set up a direct debit

Credit card over the phone

We accept credit card payment for infringement notices, licence renewals and sundry invoices. Contact us to make your payment.

VISA and MASTERCARD payments will attract a 0.33% surcharge.

Mail

We accept cheque payment via mail for rates and water notices, infringement notices, licence renewals, sundry invoices and animal registrations.

Please post your cheque and payment slip to:

Toowoomba Regional Council
PO Box 3021
TOOWOOMBA QLD 4350

In person

Paying in person is possible at our customer service centres by cash, cheque, Visa and Mastercard, or EFTPOS debit card. There are restrictions on how much can be paid in coin as legal tender as per the Currency Act 1965 (section 16).

You can pay in person for rates and water notices, infringement notices, licence renewals, sundry invoices and animal registrations.

VISA and MASTERCARD payments will attract a 0.33% surcharge.

Centrepay

Use Centrepay to arrange regular deductions from your Centrelink payment to pay your rates and water notice. Call Centrelink on 132 300 to request a Centrepay deduction form.

Centrepay reference: 555 071 719T.

Sniip

Pay your bills online with the mobile app Sniip. Download the app on your mobile device, create your mobile wallet and scan the Sniip code to securely pay your bills wherever you are. Available from Apple App Store or Google Play. For more information visit www.sniip.com.au

VISA and MASTERCARD payments will attract a 0.33% surcharge.

BPAY View

Receive, pay and store your rate notices in your online banking. Find out more on the BPAY website.