Personal appearance services licencing

Overview

Personal appearance services include beauty therapy, hairdressing, nail salons, tattooing, body piercing and other skin penetration procedures. These activities need to comply with the Public Health (Infection Control for Personal Appearance Services) Act 2003 and the Infection control guidelines for personal appearance services.

Some businesses will require a licence.

Licence period

All personal appearance services licences have an annual expiry date of 30 September. Your renewal notice will be emailed at least 60 days prior to the licence expiration.

When a licence is required

As a general rule, you need a licence for higher risk personal appearance services that may involve blood or other body fluids.

  • Body piercing, excluding ear and nose piercing with a gun
  • Implanting natural or synthetic substances under the skin, for example, hair or beads
  • Scarring or cutting the skin to create permanent marks or designs
  • Tattooing, including cosmetic tattooing and semi‑permanent make‑up
  • Tattoo removal using microneedles

When a licence isn't required

You don’t need a licence for the following services:

  • Hairdressing
  • Closed ear or nose piercing
  • Beauty therapy, for example, waxing, electrolysis, manicures, pedicures and cosmetics
  • Massage therapy

These services must still meet relevant regulations and guidelines, and planning approval is still required.

Purchasing an existing business

A new licence is required before you start operating if you are taking over an existing fixed or mobile personal appearance business. 

How to apply

1

Complete and submit an online application

Submit personal appearance services licence application

2

We assess your application

Once we receive your application, we will assess it and determine whether your request can be approved.

 

An Environmental Health Officer may inspect the premises during this process to assess the suitability of the premises. It is important to remember that once the new licence is granted the new holder is responsible for any outstanding requirements that may apply to the premises.

New business or renovation

1

Check required development approvals  

If your proposal includes changing how a site is used, or building or modifying structures, you may need development approval under the Planning Act 2016 and/or other approvals, such as building or plumbing approvals.

Contact us to discuss whether development approval may be required.

2

Organise your documents

Prepare your site plans. Include plans with details of floors, walls, ceiling, lighting, equipment, benches, storage, cleaning (hand wash, wash up, mop filling/emptying areas etc.) and an overall plan of the site.

 

The facility must meet the requirements for the Public Health (ICPAS) Act 2003 and the Building Code MP5.2.

3

Complete and submit a compliance with the Public Health Act 2003 assessment

You will be required to upload your plans and pay a once-off fee for the assessment and approval of your application. View fees.

Submit compliance with Public Health Act 2003 assessment

4

We assess your compliance assessment

We will assess your application within 40 days and either issue an information request if further information is required or a preliminary approval to commence constructure/fit-out.

 

The preliminary approval is not a licence to operate your business. A personal appearance services licence is required prior to operating and is subject to a compliant final inspection.

 

If approval is granted, a compliance assessment report will be emailed to you, allowing you to start the construction/fit-out of your premises.

5

Start construction/fit-out of the property

6

Complete and submit a personal appearance services application

Submit personal appearance services licence application

Once we receive your application, we will review it and send you a letter outlining the payment required. View fees.

7

We assess your personal appearance services application

We will assess your application within 30 days and either issue an information request if further information is required or issue the personal appearance services licence.

Amendment to a licence

Amendments can include:

  • relocation, removal or addition of a premises
  • change to licence details or conditions
  • transfer of licence. 

How to apply

1

Complete and submit your online application 

Submit amendment to personal appearance services licence

 

Once we receive your application, we will review it and send you a letter outlining the payment required. View fees.

Replacement of licence

You can apply to replace your personal appearance services licence if it has been lost or damaged.
1

Complete and submit your online application 

Submit replacement of personal appearance services licence 

Surrender licence

You can surrender your personal appearance service licence if you no longer operate or wish to close your business.

1

Complete and submit your online application 

Submit surrender of environmental health licence