Our arborists take the lead when it's time to prune or remove trees in our public streets, roads and parks, but don't rake up the leaf litter or pods/seeds from footpath trees. In addition to their regular tree maintenance tasks, our skilled team also oversee tree planting and avenue development, data collection and inventory management. On occasions, residents may notice a street or park tree that they believe requires maintenance. If this applies to you, please notify us on 131 872 so we can arrange a time to inspect the tree.
At times, Council may undertake pollarding upon certain trees within the urban forest. Pollarding is a process of removing the most, if not all, of the tree's canopy to revitalise and rejuvenate the tree. This is used to assist in the long-term health management of the tree.
Any identified maintenance issues will be added to the work schedule. We aim to attend to customer requests within 30 business days, based on priorities and perceived risks.
Council places great importance upon retention and protection of trees. As such, it is important to remember that residents or property owners are not permitted to modify, prune or remove Council controlled trees or vegetation without obtaining written approval from Council.