Award-winning approach improving delivery of community infrastructure

Published on 02 October 2026

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Toowoomba Regional Council has been recognised for improving the way it plans and delivers the infrastructure and services the community relies on every day.

Council’s ‘L-Gate and 4D Model: Capital Works Program Transformation’ project received an Asset Management Award at the Institute of Public Works Engineering Australasia Queensland and Northern Territory (IPWEA-QNT) Excellence Awards, for helping Council plan projects more carefully, identify potential issues sooner and deliver better outcomes for the Region.

Toowoomba Regional Council CEO Sal Petroccitto OAM GAICD said the award reflected Council’s commitment to making responsible decisions on behalf of the community.

“Council projects help deliver the infrastructure and services our community relies on, while ensuring we plan responsibly for the Region’s future,” Mr Petroccitto said.

“I congratulate Jaek Passier, the General Manager Water and Waste Services and all the teams across Council whose collaboration and commitment have made this achievement possible. Their focus on improving how we plan and deliver projects is creating an impact and lasting benefits for our community.

“This approach gives our teams a clearer picture of each project before major funding decisions are made. By identifying risks early and agreeing on what needs to be delivered, we can reduce costly changes and give projects a stronger chance of being completed smoothly.

“More than 90 per cent of projects now pass Council’s early checks, and more than 85 per cent of land and environmental risks are identified before detailed design begins. This means fewer surprises, better value from public funds and more reliable delivery of essential infrastructure for our community.”

The new approach was developed within Council’s Water and Waste Services Group, bringing the right people and information together early so projects can be assessed, prioritised and prepared before funding is committed.

A shared project register also gives planning, delivery and operations teams a consistent view of each project, helping them work together and make informed decisions.

The improvements have led to clearer project plans, fewer design changes, better purchasing outcomes and more predictable construction. They will also help Council maintain essential assets, manage costs responsibly and build infrastructure that can support the region over the long term.

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