Contact Council

We aim to provide great customer service and offer many options for you to interact with us. You can contact us by email, by phone, in person at one of our Customer Service Centres or submit an online request.

Customer service officer on phone
There are plenty of ways to get in touch with us. Have a look at our options below and choose the way that suits you. Online services Our online services make doing business with us quick, easy and possible from the comfort of your own home. All available online services can be found on our Online service requests and payments page. A few of our most popular online services are: report an issue/problem change or view details ...
Woman and handing over drivers licence to lady behind desk
As part of the "JP's in the Community" programme through the Attorney-General's office, a JP will be present every Wednesday from 9.30am - 11.30am at Toowoomba City Library. Customer Service offices may also be able to provide a JP or Commissioner of Declarations. To check if an appropriate officer is available, please contact us first to arrange a suitable time. ...
Our promise When interacting with the community we will ensure our customers are provided with a professional and seamless customer experience at all touch points across Council. We will consistently demonstrate a 'community first’ approach in all our operations and interactions with our customers. Each interaction represents a 'moment of truth' in the overall customer’s experience. It is important that all areas of Toowoomba Regional Council handle enquiries& ...
Thanks for joining our online community. We love hearing what you’ve been up to and seeing your photos, so make sure to drop us a line and let us know about your #toowoombaregion adventures. Feel free to also share your feedback, we have a team ready to answer any questions you have, or help you out when you need us. If you haven’t had the best experience, our team will do ...
Kevin Howarth was appointed as town crier and honorary ambassador on 24 January 2017 for the period 25 January 2017 until 31 March 2020. As town crier, Kevin will represent the region and its people in Council’s official costume, reading proclamations at public functions determined by the Office of The Mayor. A Toowoomba violet is represented on his tricorn hat and the tartan on his kilt is that of the Ruthven tartan. The position ...
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