Complaints & compliments
If you have an issue or concern about the services offered by us, or actions we have undertaken, we would like to hear about it. We will treat your complaint in a fair and discreet manner. To lodge a complaint please use our online complaints form.
We also love to hear when we are doing something well. You can help us continue to achieve a high quality of service by telling us about your positive experiences via our online compliment/feedback form. Simply click on 'Lodge a Service Request' and select the 'Compliments, complaints, feedback' option.