2026-27 Annual Budget

 A Budget for today's priorities and tomorrow's opportunities

This is a Budget for today’s priorities and tomorrow’s opportunities. It’s a Budget that is responsible, sustainable and balanced, recognising both the cost-of-living pressures our community is facing and the future we are building. It reflects our responsibility not only to meet the needs of today, but also to ensure we remain financially strong and capable of delivering for our community into the future.
The $728 million Budget will allow us to maintain and upgrade existing facilities, deliver essential services and continue investing in critical infrastructure across our Region for a brighter future. Over the past year we’ve secured important reforms and funding that are already helping to ease pressure on local households and will continue to do so for years to come. From changes to the waste levy to stronger investment in public transport from the State Government, these are real savings and real improvements for Toowoomba Region ratepayers.
We know there is more to do and we are not stepping back. We will continue to advocate strongly for the infrastructure our Region needs, whether that’s roads, freight or essential services.

Watch a message from Mayor Geoff McDonald

Read the Mayor's speech

We are delivering a Budget that addresses today’s priorities while unlocking opportunities for tomorrow.

The Budget proposed today for Councillors to consider, reflects a disciplined and measured approach, with a clear focus on protecting the long-term financial strength of the Toowoomba Region. It acknowledges our responsibility not only to meet the needs of today, but to ensure Council remains financially strong, capable, and prepared for the future.

We understand the current economic climate is placing pressure on households and businesses across our Region. These pressures are real, and they have guided our Budget decisions. At the same time, the cost of delivering essential services continues to rise, from construction materials and uncertainty around fuel to the infrastructure our growing Region relies on, with construction costs increasing significantly in recent years, in some cases more than 40 per cent.

This Budget responds to those realities with care and discipline. Every decision has been made to balance affordability with the need to maintain essential services, invest in critical infrastructure, and secure long-term sustainability of our Region.

The Toowoomba Region is where ambition meets opportunity, and this Budget supports both. It backs our community today while continuing to invest in a strong, connected, and sustainable ‘tomorrow’.

This $728 million financial plan will allow Council to maintain and upgrade existing facilities and provide essential services while planning for an even brighter future.

This year’s Budget includes a base general rate rise of 6.9 per cent for ratepayers, equating to around $2.38 per week for a City Urban Residential A Property, after discounts are factored in, noting this figure will vary depending on individual circumstances.

It will include a 5 per cent pay-on-time discount for residential ratepayers. Pensioner rebates of $120 per year for general rates for some 11,000 pensioner households across the Region and a further pensioner rebate of $70 per year for water infrastructure charges for some 10,000 pensioner households.

We also recognise that some members of our community need additional support. Discounts and rebates remain available for eligible residents, including pensioners, to help ease financial pressure where possible.

We are now in the third year of a five-year price path for water utility charges, with an increase of 6.49 per cent for those connected to the Bulk Water Supply and 9.27 per cent for non-bulk water supply users.

In the Budget, residents can expect to see an ongoing commitment to improving water security throughout the Toowoomba Region.

With the initial creek crossings and access roads upgraded and detailed design nearing completion, construction is expected to begin soon on the Cressbrook Dam Safety Improvement Project. Council has allocated $81.4 million in this year’s Budget to continue this project, which will raise the dam wall and widen the ungated spillway to improve flood resilience and water security.

Work will also continue on the Perseverance Raw Water Main Renewal. This project involves replacing pipes along the 28km route from the Pechey Reservoirs to the Mt Kynoch Water Treatment Plant to increase capacity. Council will also undertake the Cooby Dam inlet pipe replacement program, including intake tower and pipework upgrades.

In the coming year, Council will progress work on the Four Communities Project to connect the townships of Cambooya, Greenmount, Nobby and Clifton to a new Water Treatment Plant at Greenmount. This Budget includes $4 million to begin this multi-year project.

Close to $3 million will be invested in the design and construction of a new reservoir on Harch Road in Highfields, in addition to $5.3 million for a new sewer pump station and mains on Kuhls Road to resolve pumping issues and support future development in Highfields.

Council will also upgrade the Glenvale Reservoir Water Main, Pittsworth’s water supply infrastructure and the Yarraman Water Treatment Plant, while continuing work on a region-wide Water Main Renewal Program.

In 2026-27, we will continue the staged replacement of the Global SCADA system to deliver a safer and more reliable network and complete the region-wide Smart Water Meter Program.

There will be no increase to the Public Transport Levy which remains in place and has helped deliver improved bus stop technology, greater service reliability, event shuttle buses, planning for new regional bus and FlexiLink trials, expanded transport options and further progress toward a future passenger rail connection between Toowoomba and Brisbane.

It was rewarding to see the State Government’s long-term funding commitment to public transport last week, supporting the work Council has led in this space. The acknowledgment of Council’s Public Transport Levy, alongside our strong and sustained advocacy on behalf of the community, reflects the impact of our efforts and the progress we’ve driven.

In 2026-27, the levy will continue to focus on safer and more accessible bus stop infrastructure, particularly near schools, retirement villages and medical facilities, while also supporting new trial services for regional communities and extended bus options across Toowoomba.

In addition to improvements within Toowoomba, weekend FlexiLink services will be introduced for six-month trial periods in regional towns, along with a trial weekday bus service in other parts of the Region. The levy will also help support community transport schemes for regional towns.

Together, these initiatives are creating more reliable transport options and better connections for residents across the Region.

With one of the longest road infrastructure networks of any local government in Queensland, we are mindful of how important it is to improve public transport for our community while also continuing to upgrade our roads to the standard residents expect.

We are committed to improving the condition of our road network, particularly in rural communities. Council has set aside $3.6 million to upgrade Clifton Pittsworth Road between Leslie Bridge Road and Toowoomba Karara Road from single lane to double lane.

A major project this year is the continuation of the Highfields Road, OBrien Road and Kratzke Road intersection upgrade. This multi-year project will improve the intersection to accommodate growth in Highfields.

Other significant projects include a low-cost seal project on Railway Street in Cambooya, the Perth Street culvert upgrade, a low-cost seal upgrade for Chas Road in Crows Nest, the upgrade of Haden Road in Crows Nest to two lanes and pavement and surface rehabilitation on a section of Darling Street in Drayton.

In addition, Council will continue its Lower Order Road Upgrade Program, along with region-wide renewal programs for footpaths, resheeting and resealing.

Council will also invest $1 million in resurfacing the sealed runway at the Toowoomba Aerodrome.

I’m pleased to say this month’s announcement by the State Government to transition our Council from the metropolitan waste levy zone to the regional waste levy zone from 1 July 2026 means there will be no increase to waste charges this financial year. This is welcome news for our residents, because without that change Council would have needed to increase waste charges to recover an additional $3 million to offset the State Government’s Waste Disposal Levy.

We will always be strong with our advocacy efforts and are appreciative of the State Government listening to our concerns.

To do our part for the environment, and our Region, we will continue pursuing practical ways to reduce the amount of waste going to landfill.

To support this work, Council will invest $6.5 million in the rehabilitation of landfill sites at Crows Nest and Yarraman to meet Environmental Authority licence conditions. A further $1 million will go toward ongoing works on the Toowoomba Waste Centre Vertical Expansion Cell.

There will also be $4.5 million allocated to upgrading the Greenmount Waste Management Facility and $150,000 for upgrades at the Pittsworth Waste Management Facility.

In 2026-27, we will continue upgrading the Clifton Wastewater Treatment Plant, with $2 million allocated to ensure compliance with existing licence conditions and enable effluent to be reused and/or released to the creek. We will also spend $3 million to replace four sections of sewer gravity main along Goombungee Road in Cranley.

An exciting project to look forward to is the ongoing Toowoomba Escarpment Mountain Bike Trails project, with $5.7 million allocated to trail construction. Council will also repair erosion damage on the mountain bike trails in Jubilee Park.

In addition to the Southern Cross Oval clubhouse amenities replacement, Council will undertake park upgrades at Black Gully Linear Recreation Corridor and Smithfield Park in Harristown, while continuing upgrades at Gold Park.

Council is undertaking a multi-year network plan to identify gaps in the provision of skateparks across the Region, including safety improvement work being undertaken on Chalk Drive this year.

Council will also continue work this year on the Oakey Showground toilet and pavilion upgrade, as well as renewing ageing assets at the Jondaryan Woolshed.

We will continue our aquatic facilities renewal program, with a focus on the Oakey Aquatic Centre and planning for the future use of that facility for the community.

Another major priority this year will be progressing the Toowoomba Regional Planning Scheme. This critical document, which guides how the Region grows over the next 25 years, will be released for consultation to help ensure it shapes our communities, infrastructure, environment and overall liveability in the right way.

Let me be clear, increasing rates is not a decision Council takes lightly. However, like households and businesses, Council must respond to significant increases in unavoidable costs, including electricity, fuel, insurance and materials, if we are to maintain service delivery and continue investing in the infrastructure our community relies on.

Importantly, this Budget continues Council’s investment in roads, water, waste and community facilities, the essential building blocks of a liveable, connected and growing Region. These are investments that support our residents today while also preparing our Region for future growth.

The Budget reflects the priorities outlined in Council’s Operational and Corporate Plans.

Our $492 million operational and $236 million capital works program will deliver essential services and infrastructure to support our growing communities across the Toowoomba Region, while delivering a modest surplus. This will help us to sustain services, meet ongoing infrastructure needs and build resilience in uncertain times.

In the coming year, the major areas of capital expenditure will include:

  • $9.06 million for Community Services and Facilities
  • $18.7 million for Parks and Recreation
  • $17.6 million for Business Operations
  • $40.89 million for Roads, Drainage, Footpaths and Bikeways
  • $14.94 million for Waste Services
  • $12.5 million for Wastewater
  • $40.98 million for Water
  • $81.4 million for Cressbrook Dam Safety Improvement Project.

At the commencement of today’s meeting, I spoke about a budget telling a story.

Perhaps the most visual summary for Toowoomba Regional Council is the Long-Term Financial Forecast (attachment 2 page 5) over the next 10 years. The 10-year forecast tells the story of our growing Region. A Region that needs to manage sustained population and employment growth while maintaining our enviable lifestyle. It also tells the story that our Council, like other growth Councils, will be reliant on financial support from state and federal governments to provide the infrastructure to support this growth. Strong partnerships with state and federal government will continue to see the Toowoomba Region as a solution to the east and service to our west.

This Budget is the product of a coordinated effort across the organisation, and I acknowledge all of my Councillor colleagues around the table, the work of Council’s CEO Mr Sal Petroccitto OAM, the Executive Leadership Team, and all staff in preparing a Budget that balances financial responsibility with community need. Their efforts ensure we continue to deliver efficient, high-quality services despite the pressures we face.

Over the next 12 months Council will continue to work hard alongside our community to strengthen our foundations, continue the journey of reform and improvements, measures which have assisted in ensuring we adopt a budget for 2026-27 that focuses on today’s priorities and tomorrow’s opportunities.


Thank you.

Mayor Geoff McDonald

Budget documents Meeting minutes Livestream meeting

Your rates at a glance

Rates icon
Rates
A 6.9% general rate rise for City Urban Residential A ratepayers. This is an average increase of $2.38 per week on general rates only, after discounts are factored in, noting that changes will vary depending on individual circumstances.
Council levies icon
Council levies
There will be no increase to the public transport levy, which remains at $43.58.
Waste facilities and landfill rehabilitation charges remain unchanged at $82. The waste collection service is $327.42 and the green waste collection service is $75 (no change).
Discounts icon
Discounts
A 5% pay-on-time discount for residential ratepayers is available.
 
Pensioner rebates of $120 per year for general rates for 11,000 households and a further rebate of $70 per year for water infrastructure charges for 10,000 pensioner households.

 

Budget highlights 

Our Budget delivers on infrastructure, lifestyle and looks to focus on our existing asset base, worth more than $7 billion.

 

$728 million

budget

$492 million

operational expenditure

$236 million

capital projects 

Budget overview

Our budget balances how much money is raised with what needs to be delivered for the community. Revenue comes from rates, fees and charges, grants etc. and is carefully forecast each year. This income is then allocated to priority areas, such as maintaining essential services, supporting community facilities and investing in new infrastructure to meet future growth. By aligning revenue sources with clear expenditure goals, the Budget ensures we can deliver day‑to‑day services while also planning for long-term improvements across the Region.

 

Where the money comes from
$734M
Rates and charges $407.50M, 55.55%
Fees and charges $68.37M, 9.32%
Operating grants and contributions - other $4.93M, 0.67%
Interest received $13.03M, 1.78%
Operating grants - Disaster Recovery Funding Arrangements $3.22M, 0.44%
Capital income including grants $76.49M, 10.43%
Loans $40M, 5.45%
Revenue and reserves $113.88M, 15.53%
Sale of assets $6.10M, 0.83%
Where the money goes
$728M
Water $130.94M, 17.98%
Community services and facilities $77.67M, 10.67%
Parks and recreation $60.84M, 8.36%
Planning and development $20.43M, 2.81%
Business operations $86.82M, 11.92%
Disaster Recovery Funding Arrangements $3.66M, 0.50%
Roads, drainage, footpaths and bikeways $169.95M, 23.34%
Waste services $51.51M, 7.07%
Wastewater $44.91M, 6.17%

 

Your rates at work

Rates help fund the services, facilities and infrastructure you rely on every day. From maintaining roads and parks, to managing waste and water, we're working for you, every day.

Find out where your rates go.

Where every $100 of your rates goes

  • Road and bridge network $27
  • Water and wastewater $25
  • Community services and facilities $14
  • Supporting business $14
  • Parks and recreation $9
  • Waste management $7
  • Planning and development $4

 

Capital project highlights

We've highlighted several of the important projects we will be delivering this financial year.

View the full list of projects which were approved as part of the 2026-27 Budget via our online Capital Projects register. The data in this listing is subject to review and change throughout the course of the financial year.

Whole of region

  • Cressbrook Dam Safety Improvement Project ($81.4 million)
    • The safety improvements to Cressbrook Dam, include widening the spillway and raising the crest, to ensure the dam can safely pass larger volumes of water in a major flood event. These upgrades are essential to meet modern safety and engineering standards.
  • Perseverance raw water main renewal ($2 million)
    • The Perseverance raw water main runs from Pechey reservoirs to Mt Kynoch Water Treatment Plant. This project will replace the pipe to increase capacity.
  • Global SCADA control system ($9.57 million)
    • The staged replacement of the global SCADA system to enable a safer more reliable system. This will deliver a common platform of communications across the Region.
  • Smart water meter program region wide ($1.45 million)
    • Program to procure and deploy smart meters to residents connected to the water reticulation network.
  • Cooby Dam inlet pipe replacement ($3.38 million)
    • Intake tower and pipework upgrades at Cooby Dam to enhance the resilience of the asset.
  • Water main renewal program ($1.5 million)
    • Annual renewal program replacing the pipes and fittings in water mains throughout the Region.
  • Sewer maintenance ($1.75 million)
    • Annual programs for reticulation sewer relining, reticulation sewer renewal and sewer pressure mains renewal.
  • Waste management facilities renewal program ($2.2 million)
    • Renewal of infrastructure degraded by wear and tear or obsolete throughout the Region.
  • Renewal of building facilities ($600,000)
    • Renewal of building and civil aspects across our buildings and facilities including administration, showgrounds and commercial buildings.
  • Community safety and asset security program ($700,000)
    • We have almost 1000 cameras throughout the Region. This program replaces cameras as they come to end of life and also funds continuous improvement and new initiatives.
  • Aquatic facility renewal and equipment replacement ($2.02 million)
    • Replacing and upgrading building, facility and equipment including pool blankets, lane ropes, blanket and lane rope winders.
  • Cemetery renewals ($440,000)
    • Renewal of assets across our cemetery facilities such as lawn beam extensions and arbour extensions.
  • Renew community halls ($250,000)
    • Annual program to repair and upgrade community halls throughout the Region.
  • Lower order road upgrade program ($2 million)
    • Ongoing program to address issues with the lower order road network throughout the Region.
  • Footpath programs ($2.2 million)
    • Rolling program to upgrade footpaths throughout the Region.
  • Road upgrades ($9.2 million)
    • Rolling annual programs for resealing, resheeting and rehabilitating regional roads throughout the Region as well as the Asphalt Overlay Program.

Emerging zone

The emerging zone covers the following townships: Cabarlah, Cambooya, Charlton, Gowrie Junction, Highfields, Hodgson Vale, Kingsthorpe, Kleinton, Meringandan, Meringandan West, Toowoomba, Wellcamp, Westbrook and Wyreema.

 

  • Glenvale reservoir water main upgrade ($4 million)
    • Upgrade 2.4km of water mains and modify valves to increase inlet pressure to reservoir.
  • New southern water treatment plant ($600,000)
    • Early works on a new water treatment plant to secure water for Toowoomba, reduce reliance on Mt Kynoch and support future growth in Toowoomba.
  • Harch and Lawrence Road new reservoir and mains ($2.9 million)
    • The project is to design and construct a new reservoir located on Harch Road, in Highfields. It also includes inlet and outlet mains running from the New England Highway into the reservoir compound.
  • Kuhls Road new sewer pump station ($5.3 million)
    • New sewer pump station and mains constructed on Kuhls Road to resolve pumping issues and facilitate future developments in Highfields.
  • Gowrie Creek trunk sewer renewal ($3.05 million)
    • Replace four sections of sewer gravity main located on Goombungee Road, Cranley.
  • Toowoomba escarpment mountain bike trails ($5.7 million)
    • The masterplan identifies opportunities to create new trails, upgrade existing trails and develop the supporting infrastructure needed to sustain mountain biking into the future. Following the development of design documentation, construction delivery will begin this year.
  • Park upgrades
    • Upgrading a number of parks throughout the emerging zone including Black Gully linear corridor in Newtown, Smithfield Park in Harristown, McLachlan Drive in Highfields, Melanie Street Park in Cotswold Hills and Captain Cook Recreation Reserve in Toowoomba.
  • Jubilee Park ($400,000)
    • Storm water erosion has been experienced in a section of Jubilee Park which has impacted recreational mountain bike trails at this location. Work will be undertaken to repair the erosion damage.
  • Southern Cross Oval amenities block ($4.4 million)
    • The facility will be replaced with a more modern and fit-for-purpose solution.
  • Stenner Street Skills Park ($140,000)
    • New car parking facilities and improvements to facilities provided at Stenner Street Skate Park.
  • Railway Street, Cambooya ($300,000)
    • This project will upgrade Railway Street from Cambooya Connection Road to Creek Street from the existing gravel road to a bitumen seal standard.
  • Highfields Road/O'Brien Road/Kratzke Road intersection ($6.8 million)
    • This multi-year project will upgrade the existing intersection to accommodate the predicted increase in traffic in Highfields.
  • Perth Street culvert upgrade ($3.6 million)
    • This multi-year project is a part of the East Creek flood mitigation master plan to increase the capacity of the culverts on Perth Street and reduce the flooding of Kitchener Street.
  • Darling St, Drayton rehabilitation ($1.5 million)
    • Rehabilitate the pavement and surface of the section of Darling Street to improve safety and extend asset life.
  • Toowoomba Aerodrome resurfacing ($1 million)
    • Resurfacing of the existing sealed runway.

North zone

The north zone covers the following townships: Acland, Biddeston, Bowenville, Cooyar, Crows Nest, Geham, Goombungee, Haden, Hampton, Jondaryan, Kulpi, Maclagan, Mount Tyson, Oakey, Peranga, Pinelands, Quinalow, Ravensbourne and Yarraman.

 

  • Crows Nest landfill rehabilitation ($5 million)
    • Rehabilitation of the closed landfill at Crows Nest in order to meet environmental authority licence conditions.
  • Yarraman landfill rehabilitation ($1.5 million)
    • Rehabilitation of closed landfill at Yarraman in order to meet environmental authority licence conditions.
  • Renewing Yarraman's water main ($4.25 million)
    • Renewal of around 4.6km of water mains in Yarraman’s central and eastern areas, with new hydrants and service connections. This work will increase reliability and result in water pressure and flow improvements.
  • Oakey Showground toilets and pavilion ($400,000)
    • A new pavilion has been constructed. Work this financial year will support the progressive development of the showground.
  • Jondaryan Woolshed renewal ($740,000)
    • This project will restore ageing assets on-site across a number of years.
  • Oakey Aquatic Centre renewal ($250,000)
    • Design completion this financial year with construction scheduled for the 2027-28 financial year
  • Chas Road, Crows Nest ($345,000)
    • Seal upgrade for Chas Road.
  • Haden Road, Crows Nest ($1.8 million)
    • Upgrading the road to two lanes.
  • Jondaryan Saint Ruth Road, Jondaryan ($150,000)
    • Upgrade between Jondaryan Evanlsea Road and Bowenville Norwin Road from single lane to double lane.
  • Djuan Road, Haden rehabilitation ($1.6 million)
    • Rehabilitating Djuan Road.
  • Myall Creek Bridge renewal ($400,000)
    • Widening of bridge and approaches on Bowenville Moola Road at the Myall Creek crossing.
  • Road upgrades in Yarraman ($700,000)
    • Performing seals on Tarong Yarraman Road.
  • Oakey Biddeston stage 3 ($200,000)
    • Widen existing road to two lanes from Crosshill to Buckley.

South zone

The south zone covers the following townships: Back Plains, Brookstead, Cecil Plains, Clifton, Condamine Farms, Cypress Gardens, East Greenmount, Felton, Forest Ridge, Greenmount, Kooroongarra, Millmerran, Millmerran Downs, Millmerran Woods, Nobby, Pampas, Pilton, Pittsworth, Ramsay, Southbrook, The Pines and Wattle Ridge.

 

  • The Four Communities Project ($4 million)
    • The Four Communities Project includes a new water treatment plant at Greenmount and water supply pipelines to provide a secure water supply to the townships of Cambooya, Greenmount, Nobby and Clifton.
  • Clifton Pittsworth Road ($3.6 million)
    • Upgrade of Clifton Pittsworth Road between Leslie Bridge Road and Toowoomba Karara Road from single lane to double lane.
  • Pittsworth water supply ($100,000)
    • Upgrade Pittsworth's water supply infrastructure to ensure water security. This includes investigating water source viability and assessing existing pipelines.
  • Clifton sewer treatment plant upgrade stage 2 ($2 million)
    • Review of the Clifton Wastewater Treatment Plant to achieve compliance, allowing for effluent to be reused and/or released to the creek.
  • Greenmount Waste Management Facility ($4.5 million)
    • Upgrade of the Greenmount Waste Management Facility on the existing site.
  • Pittsworth Waste Management Facility ($150,000)
    • Upgrade of the Pittsworth Waste Management Facility on the existing site.
  • Pittsworth landfill rehabilitation ($150,000)
    • Rehabilitation of the Pittsworth landfill site.
  • SES building renewal ($100,000)
    • Renewal of the Millmerran SES building.
  • Heckendorf road rehabilitation ($150,000)
    • Rehabilitation of Heckendorf Road in Millmerran.

Answering your budget questions

We've provided answers to common questions to help explain how we create and deliver the Budget.

Residential rate increase for 2026-27

For the 2026/27 financial year, we have adopted an average general rate increase of 6.9%. 88 percent of all rateable properties across the Toowoomba Region will see an increase of less than 10 percent.

We continue to face rising costs across the board—from bitumen and fuel to staff wages, electricity and insurance. While these cost pressures remain, we have worked hard to balance keeping rate rises as modest as possible while maintaining the roads, waste services, community programs, and infrastructure our communities rely on.

This year’s increase reflects a more moderate adjustment compared to previous years, while still ensuring we can continue delivering essential services and supporting the sustainable growth of our region.

Why rates increase each year

The costs of delivering services are subject to national economic inflation. Things such as fuel, materials, labour, insurances, and leasing are all expenses that increase over time and need to be accounted for in the budget. We work hard to keep rate increases modest while continuing to invest in vital infrastructure and services.

How the budget is decided

Each year, we prepare a budget that balances the community’s needs, infrastructure priorities, and available funding. It’s shaped by strategic planning, service reviews, and legislation, all with consideration to rising costs and available revenue. We use important planning documents to help shape the budget. These include things like the corporate plan (our big-picture goals), the operational plan (what we’re doing this year), and the asset management plans (how we look after things like roads, parks and buildings).

To plan how much money we need, and where it’s going to come from, we consider a variety of factors, like how much services cost, the level of service required, any risks or legal requirements, what grant funding is available and the overall economy. Before we consider raising rates or charges, grants, contributions, or other means of raising revenue are considered.

Budget planning usually kicks off between January and March. During this time, managers and coordinators work on their area’s budget, and the Finance team brings everything together. This draft budget then goes to our leadership team, Councillors and the Mayor for briefing and feedback, this process can take up to four months as changes are incorporated.

Once all of the feedback has been considered and the draft budget has been fully compiled, it goes to the elected members one final time for voting and adoption. At this meeting the elected members can implement their final amendments.

What ratepayer money funds

We provide a wide range of services and infrastructure, from roads, waste collection, wastewater and water services to libraries, parks, pools, animal management, economic development, planning and environment and community programs. Some costs are visible, like new footpaths and park upgrades. Others, like maintaining critical infrastructure, planning, and service administration and advocacy are less obvious but just as important.

Even if you don’t regularly use facilities like pools or libraries, your rates go toward shared services that benefit the entire region like rural roads, bushfire and disaster preparedness, animal control, waste facilities, and pest management.

While you may not personally use every service or facility supported by your rates, we are committed to making these services available for everyone in the community.

 

How my rates are split up

Your rates go toward a mix of essential services. For example:

  • A large portion goes to water infrastructure, roads, transport and maintenance
  • Some supports community services like parks, libraries, and events
  • A portion covers internal operations and regulatory responsibilities

The aim is to keep the balance fair and focused on long-term value for residents.

How funding is prioritised

We work hard to make sure funding goes where it’s needed most. Factors like safety, risk, the laws that must be followed, long-term planning, and how much benefit a project brings to the community are considered.

Essential services like roads, water, wastewater, waste, and safety, always come first. After that, the focus is on projects that help our community grow, improve liveability, and support the local economy. Projects are also ranked based on how much money there is available.

When it comes to day-to-day services, things are grouped into five types:

• Essential: must-do, legally required
• Core: basic services
• Community: things that help people connect
• Corporate: internal support services
• Discretionary: extras we fund when possible

The aim is to strike a balance between service levels, cost, and risk to get the best results for the community with the money that is available.

Public Transport Levy and what it funds

The Public Transport Levy was introduced in 2024 by consolidating two previous levies (Park and Open Space, Biosecurity and Bushland Conservation). For 2026/27, the levy is $23.29 per half year.

The levy funds improvements to public transport across the region, in partnership with the State Government (TransLink). Key uses include:

  • supporting initiatives like 50c fares, smart ticketing, and real-time bus information boards
  • reviewing and improving local bus networks and services
  • promoting public transport use and providing event transport services
  • delivering infrastructure upgrades, such as bus stop improvements and planning for regional transport hubs.

Recent outcomes (2025/26):

  • Installation of e-paper bus stop displays
  • Improved bus reliability (on-time running project)
  • Event shuttle buses (e.g. New Year’s Eve, Mayor’s Carols)
  • Planning for regional bus/flexilink trials
  • Exploration of expanded services and community transport options
  • Pre-feasibility study for a Brisbane–Withcott passenger rail link

What’s planned for 2026/27:

  • Safer, more accessible bus stops, especially near schools, medical facilities, and retirement areas
  • Expanded and extended bus services within Toowoomba
  • A weekday bus service linking Clifton and Toowoomba will be introduced for a trial period of 6 months
  • Support for community-run transport in regional towns
  • Ongoing advocacy for passenger rail connections to SEQ
  • New trial Flexilink services on weekends to include:
    • Clifton, Cambooya, Wyreema to Toowoomba Plaza bus
    • Gowrie Junction, Kingsthorpe to Wilsonton Shopping Centre
    • Goombungee and Meringandan west to Highfields Village.

In short, the levy is used to improve public transport access, safety, reliability, and travel options across the region.

Successful advocacy

Our advocacy efforts focus on securing funding and support from state and federal governments for major infrastructure, transport improvements, community facilities and social services. These initiatives help deliver projects that go beyond our direct funding capacity and ensure the Region continues to grow, stay connected and remain a great place to live.

 

Waste Levy change

The decision by the Queensland Government to transition us from the metro waste levy zone to the regional waste levy zone from 1 July 2026, means there will be no increase to waste charges this financial year.

Read more

Public Transport Levy

The State Government has announced targeted funding, combined with our Public Transport Levy, to improve public transport across the region.

A joint State-Council program will deliver practical, on-the-ground upgrades including improved bus stops, new and expanded services, and targeted trials to strengthen connections across the community.

Read more

Residential Activation Fund (RAF)

We are seeking $150 million in state funding to bring forward delivery of the southern water treatment plant at Westbrook, unlocking critical infrastructure investment for the Region.

This is one of the most significant opportunities to accelerate the housing supply in regional Queensland.

Read more