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Use our online services to do business with us, at a time that is convenient for you. You can pay your rates, register your dog, report problems, apply for a licence, lodge an application and complete many other types of Council business online.
See below for a list of everything you can do via our online services.
Register a new dog
Pay an animal fine
Dog change of ownership
Change of address
Hire an animal trap (please note there is currently an approximate wait time of 12 weeks)
Lost and found (impoundment) register
Cancel dog registration
Renew dog registration - Animal registration renewals are only available from 1 June to 30 June
Register to receive your animal renewal notice by email
Report a nuisance animal - e.g. barking dog
Find your bin day
Waste collection service for events
Request for PIN access to tier 5 waste facilities
Wheelie bin - new service
Wheelie bin - missed service
Wheelie bin - repair, replacement, stolen or stray
Wheelie bin - service cancellation
Report a dead animal on a council-controlled road
View all submitted community grants
Request a meeting with a community liaison officer (registration required)
Complete an eligibility test for community grants
Have your say about current projects
Submit an Australia Day Awards nomination
Access online mapping
Share a compliment
Provide feedback
Lodge a complaint
Report graffiti
Report an overgrown/unsightly property
Apply for a job
Apply for work experience
Pay a parking fine
Appeal a parking fine (see review guidelines)
Pay a development fine
Pay an environmental fine or other offence
Renew a licence
Pay animal registration renewal - Animal registration renewals are only available from 1 June to 30 June
Subscribe to an online newsletter
List an event on the Events Register
Add a listing to My Community Directory
Make a park wedding booking
Pay a park wedding booking fee
Book the Margaret Street advertising banner site
View my current bookings
Report maintenance required to park facilities
Submit biosecurity action report
Book a facility or plan an activity
Find a park
Cycle hub membership
Report a problem with park/footpath trees
Park mowing/spraying requests or issues
Lodge an application
Online customer service portal (registration required)
Property enquiry or DA tracking
Request a property search (registration required)
Request copies of building plans
Request copies of as constructed drainage plans
Pay your rates
Check your rate account balance
Register to receive your notices by email
Log in or register to create an arrangement to pay (request more time to pay by regular amounts)
Arrange a direct debit
Report a problem with your water meter
View an interactive map of parking options in the CBD
Report parking issues (such as unlawful parking)
Road maintenance – bitumen/concrete
Road maintenance – gravel/dirt
Maintenance to footpaths or cycleways
Linemarking
Traffic signals
Street lighting
Road signs
Bridges
Note: Our online service requests are monitored during business hours only. If your matter is an emergency or requires urgent assistance, please call us on 131 872.
