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You can pay your rates, register your dog, report problems and issues, apply for a licence, lodge an application, request a service and update your details.
Our online service requests are monitored during business hours only. If your matter is an emergency or requires urgent assistance, please call us on 131 872.
Fix a pothole/sealed road
Request gravel/dirt road repair
Request footpath repair
Maintain road linemarkings
Street lighting issue
Repair for road sign
Request maintenance of water meter
Report graffiti
Request mowing in parks
Report litter in park
Report park facility issue
Report a barking dog
Report an animal issue e.g. odour, dust nuisance
Report an overgrown/unsightly private property
Report tree issue in park or footpath
Report parking issues (such as unlawful parking)
See below for a list of everything you can do via online services.
Register a new dog
Pay an animal fine
Update owner details
Hire an animal trap
Lost and found animals register Cancel dog registration
Renew dog registration - Registration reference number required
Register to receive your animal renewal notice by email - Registration reference number required
Find your bin day.
Request waste collection for events
Request for PIN access to tier 5 waste facilities
New wheelie bin service
Missed wheelie bin service
Repair of wheelie bin (i.e. broken lid, hinge, wheel or axle damage)
Cancel wheelie bin service
Replacement or removal of wheelie bin (i.e. damaged or split bin body, stolen or lost)
Report a dead animal on a council-controlled road
Access online mapping
Have your say about current projects
Share a compliment
Provide feedback
Lodge a complaint
Apply for a job
Apply for work experience
Pay a parking fine
Appeal a parking fine (see review guidelines)
Pay a development fine
Pay an environmental fine or other offence
Renew a licence
Subscribe to an online newsletter
List an event on the Events Register
Add a listing to My Community Directory
Pay a park wedding booking fee
Book the Margaret Street advertising banner site
Submit biosecurity action report
Book a facility or plan an activity
Find a park
Cycle hub membership
Lodge an application
Access self-service portal (registration required)
Enquire on a DA or property
Request a property search(registration required)
Request copies of building plans
Request copies of as constructed drainage plans
Pay your rates
Check your rate account balance (registered users only)
Register to receive your notices by email
Log in or register to create a payment plan for rates and water notices (request more time to pay by regular amounts)
Request a rates direct debit (online)
Change of address
Request a property search (registration required)
View an interactive map of parking options in the CBD
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