Temporary changes to Council services

Coronavirus emergency In response to the Coronavirus emergency, the following temporary changes are being made to our services. Our call centre is available from 8.30am to 5.15pm. During this time,...

Contact Council

There are plenty of ways to get in touch with us. Have a look at our options below and choose the way that suits you. + - Online services Click to collapse Our online serv...

Justice of the Peace or Commissioner of Declarations available

As part of the "JP's in the Community" programme through the Attorney-General's office, a JP will be present every Wednesday from 9.30am - 11.30am at Toowoomba City Library. Customer Service offices ...

Our customer service promise

Our promise When interacting with the community we will ensure our customers are provided with a professional and seamless customer experience at all touch points across Council. We will c...

Guidelines for interacting with Council via social media

Thanks for joining our online community. We love hearing what you’ve been up to and seeing your photos, so make sure to drop us a line and let us know about your #toowoombaregion adventures. Feel f...

Toowoomba Region town crier and honorary ambassador

Kevin Howarth was appointed as town crier and honorary ambassador on 24 January 2017 for the period 25 January 2017 until 31 March 2020. As town crier, Kevin will represent the region and it...

Christmas / New Year operating hours

To let our staff celebrate the season and spend time with family and friends our Christmas and New Year close-down will commence from 1pm Thursday 24 December 2020. Staff will return on Monday 4 ...