General rates & charges

Rate notices are issued during August and February and reflect the cost of services, facilities and activities that are supplied or undertaken for the benefit of the community. We are requir...

Receive your rates notice by email

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How to check your outstanding rates balance

Our online system makes checking your outstanding rates balance quick and easy. How to check your rates balance Open our online system (opens in new window) Enter your reference number and c...

Rates search

A conveyancing questionnaire takes approximately 5 working days.   How to apply The property search form is available in a PDF version or can be submitted through our online services. Online ...

Relief from water consumption charges after a water leak

Partial relief from payment of water consumption charges will only be granted if we are satisfied that: the water consumed was the result of an unapparent plumbing failure, and as soon as the...

Land valuations and what they mean for your rates

How and when recent land valuations were calculated The Department of Resources provides us with land valuations. Department of Resources last re-valued the Toowoomba Region effective 30 June 20...

Requesting a copy of rate notice/water rate notice

To obtain a copy of your rate notice or water rate notice, the request may be submitted in writing, by email, in person or by telephone. Copies of notices are only availa...

Water rates & pricing

If you'd like to know more about water usage and supply check out our other pages: Dam levels & daily usage Water sources & supply Water restrictions & conservation Water saving tips...

Rate categories 2023-24

We have a differential general rating scheme that recognises the diverse demographics of the Region. This approach recognises land used for the following purposes: City and outer urban ar...

Overdue rates and interest charges

Arrangement to pay If you have overdue rates and charges and want to set up a payment plan, you can use one of the following options: create a payment plan online contact us. Interest Interes...