Details
Last Updated: Thursday, 21 November 2024 10:34
Dog walking across grass

Council has endorsed revised Animal Management Centre operating procedures, including the removal of the after hours drop off box facility, which will start from a date to be notified in February 2025.  For more detail read TRC endorses revised Animal Management Centre operations from February 2025 press release.

 

If your pet has gone missing, there are several steps you can take so you can be reunited:

  • Always make sure your pet wears a collar and tag with your current contact number on it.
  • Ensure your dog is microchipped and  registered with your local Council. 
  • Cats are not required to be registered but must be microchipped.
  • Make sure all your pets details are up-to-date on their registration and microchip.

 

How to find lost pets

  1. Check the Lost and found animals register.
  2. Attend the Animal Management Centre to check if your animal is there.
  3. Contact local vets.
  4. Search around your neighbourhood.
  5. Check social media.
  6. Check with our surrounding Councils: 

 

Animal Management Centre

Location: 393-425 Anzac Avenue, Drayton. 

Working hours:  Monday to Friday 9am - 4.30pm.

Phone: 131 872 

Lost dog and cat drop off: 24 hours. See outside office hours dog and cat drop off area.

Impounded animals are scanned for a microchip and checked against our registration database if they are wearing a tag. Photos and details of animals are posted on the online Lost and found animals register.

+ - How to claim your pet from the Animal Management Centre Click to collapse

Council does not hold impounded animals indefinitely, see timeframes to collect your pet.

  1. Come to the Animal Management Centre in person during business hours so you can easily identify your pet. 
    • If you can not attend personally you can have someone else attend on your behalf.
  2. Attend an interview with one of our officers to prove ownership and discuss any matters.
  3. Pay any outstanding registration.
    • If your dog is not registered, you will need to pay the registration fee before it is given back to you.
  4. Pay the impound fee.
    • You may also be charged for the caring, housing and feeding of your pet. This is charged for each day the animal is impounded (after the first 24 hours).

 

View the relevant fees and charges.

+ - Outside office hours dog and cat drop off area Click to collapse

The drop off facility is only open for dogs and cats outside of office hours (Monday to Friday 9am - 4.30pm). You can safely leave the cat or dog in the animal drop off facility as it is protected from the environment. Water is provided for the animals and the cages are checked morning and afternoon.

Location: The Animal Management Centre drop off facility is located at 393-425 Anzac Avenue, Drayton. 

Open hours: 

  • Overnight on weekdays - Monday to Friday 4.30pm to 9am. 
  • Weekends - Friday 4.30pm through to 9am Monday.

How to use the drop off facility

Instructions on the use of the drop off cages are located at the facility.

  1. Place the animal in a cage. One animal in each cage.
  2. After placing the animal in the cage call us on 131 872 and provide details in relation to the animal. We need to know:
    • your name, address and contact details
    • breed of the animal
    • colour of the animal
    • sex of animal
    • relevant identification details such as collar, identification tags
    • location where found
    • personality of the animal (aggressive/passive)
    • cage number the animal has been placed in.

If unable to bring the animal to the drop off facility, animals can still be delivered to a local vet, RSPCA or by private collection organised with us during office hours, from your address.

What is not appropriate for the facility?

  • Injured animals are not to be placed in the drop off cages.
  • Wildlife is not to be placed in the facility. If you find wildlife call the appropriate wildlife carer.
+ - Timeframes to claim your pet (prescribed periods) Click to collapse

Council does not hold impounded animals indefinitely. Unclaimed animals may be given to the RSPCA or euthanised if they are not suitable for rehoming.

If an animal is not claimed within the prescribed period, ownership of the animal is forfeited to Council.

The prescribed period for an unregistered dog or an animal which is not identifiable (i.e. no identifying tag or not microchipped) is three (3) full working days from the date of impoundment.

The prescribed period for a registered dog or an identifiable animal other than a dog is five (5) full working days from the date of impoundment.

+ - Unclaimed animals Click to collapse

Unclaimed animals may be rehomed through RSPCA under our current agreement with them, or the animal may be euthanised if it is not suitable for rehoming.