viclogo100Open hours: Open Monday - Friday from 9am – 4pm; Saturday & Sunday 10am – 2pm (Currently closed public holidays).

Extended opening for 2020 Toowoomba Carnival of Flowers: Open 9am – 4pm 7 days, Fri 18 – Sun 27 September 2020

Location: 82 - 86 James St, Toowoomba

Freecall: 1800 33 11 55

Phone: 07 4688 6590.


The Toowoomba VIC is a Council owned and operated initiative to assist visitors to our beautiful region. Our beautiful 'Queenslander' building is based on a late 1800s style Toowoomba house. It features stained-glass motifs of the 'Toowoomba' violet; which you can best enjoy by going inside.


With a wealth of local knowledge, the team can give you first-hand tips for exploring the Toowoomba and Darling Downs area. Accommodation and touring information for the Toowoomba region and other Queensland destinations is available. Drop in for maps, brochures, locally-produced food and artisan-made items, Toowoomba souvenirs and refreshments.

Online visitor information is available on the Southern Queensland Country website.


  • Free Wi-Fi and digital-charging lounge
  • Car, coach and caravan parking
  • Public toilets
  • Picnic area, BBQ and playground in adjacent East Creek Park

The Centre is suitable for guests who depend on the use of a wheelchair; and is a convenient stop for travellers on a long journey.