Toowoomba Regional Council’s sport facility management vision is to maintain the provision of sport facilities that support and encourage all members of the Toowoomba region community, regardless of age, ability or background to be physically active, whilst maximising the use, viability and sustainability of the sports infrastructure network.

To achieve this vision Council provides a variety of sporting facilities to ensure there is a multitude of opportunities for members of the community to use. The facilities are spread throughout the region to cater for broad scale use for a variety of sports. 

The purpose of this guide is to outline the procedures and conditions of use of Council’s sporting facilities.  

If you would like a PDF copy of these guidelines please email srhl@tr.qld.gov.au.

Application process and booking information

Depending on the type of use requested, users of Council sporting facilities are required to complete either a:

Once an application has been received it will be assessed by Parks and Recreation Services Branch (“Council”) and the applicant will be notified of the outcome.

Note: User groups DO NOT have the authority to approve or decline use of fields to any other user.

Council will not recognise user arrangements between user groups outside of Council’s formal booking processes.

Seasonal permit applications

Allocation of Council Sporting Facilities to user groups will be conducted on a seasonal basis (i.e. Winter and Summer) each year, operating within the following dates:

  • Summer season: 1 October – 31 March (or agreed end of fixtured season*)
  • Winter season: 1 April – 30 September (or agreed end of fixtured season*)

Application forms will be sent to existing seasonal user groups in February and August each year for the winter and summer seasons respectively. User groups must submit the application at least 21 working days before the season starts.

Seasonal users have priority, though not exclusive use of the fields/courts allocated to them in their booking confirmation for the seasonal period. Priority use does not mean that group will be the sole user of the facility.

If a user’s competition schedule is not known at the time of the application being submitted, the seasonal permit is to be completed with competition dates known at time of application.

Once the competition draw has been finalised, a revised copy of the Seasonal Permit Requirements –Competition section found in the Seasonal Permit Application must be submitted to Park Bookings (parkbookings@tr.qld.gov.au). Only dates provided within the Seasonal Permit Application will be confirmed as per the booking process.

Seasonal booking requests will need to identify specific times of use for the different facility components (i.e. field, clubhouse etc). This is to ensure Council can better understand the utilisation of its facilities.  For example if the field is required from 9am – 4pm and the clubhouse/canteen is required from 8am – 6pm , the booking request needs to reflect this. In this example, the field should be booked from 9am-4pm and the clubhouse booked from 8am-6pm. Ensure the booking concludes within three hours of the last game. For example, if your last match of the day is from 2:30pm -5:30pm your booking will only be approved until 8:30pm.

All fees are in accordance with Council’s Register of Fees and Charges.

*Fixtured season does not necessarily include training for finals or finals matches

Casual permit applications

Casual or temporary usage of Council Facilities may be granted to individuals and groups for an agreed period of time. This applies to schools, non-commercial, commercial and private users as well as other casual applicants, for one-off or irregular use less than 12 times per year.

Approval will only be issued if an application form is received at least 10 working days prior to the proposed usage date.  A late fee will apply to bookings received less than 5 working days prior to the first day of the event/park use unless the application is deemed to be an emergency use/access by the Manager of Parks and Recreation Services Branch.

A bond may be requested.

All fees are in accordance with Council’s Register of Fees and Charges

Local Law applications

Any requests for the use of facilities other than for standard competition use may require special consideration.  A separate application is required for:

  • largescale sporting events, which are additional to regular season competition matches. This includes gala days/carnivals where multiple teams/clubs will participate, and the demand on facilities and amenities is expected to be greater than regular use
  • erection of structures
  • food vendors
  • delivery of additional amenities
  • any additional type of use not included in the original booking confirmation letter.

If you are unsure if a separate booking is required, please contact Parks and Recreation Services Branch at parkbookings@tr.qld.gov.au.

All exceptional uses will be referred to Council’s Manager Parks and Recreation Services for consideration and final determination.

A bond may be requested.

The general application process for each usage type is represented in Figure 1.  Any questions about bookings can be directed to parkbookings@tr.qld.gov.au or by phoning 131 872.

Figure 1: General application process by type of use

generalapplicationprocessbytypeofuse

Insurance

Applicants must provide Council a copy of their current public liability insurance in an amount not less than $10,000,000.00 at time of submitting an application form.

User groups who hold a seasonal permit should hold contents insurance for the user owned equipment stored within the canteen, clubhouse building or storage sheds. Council is responsible for insuring all Council owned buildings, including clubhouse buildings and storage sheds.

Allocation of sporting facilities

Council allocates sporting grounds to meet the needs of individual clubs, schools and other users with consideration given to the type and standard of sport to be played. Council seeks to minimise facility overuse by ensuring the efficient allocation of facilities and eliminating inappropriate use.

Managing demand for council sport facilities

There are times when the demand for facilities is greater than supply.

Applications are assessed considering the following principles:

  • Location of club. Clubs based in the Toowoomba region are given priority.
  • An applicant’s previous history including, but not limited to:
    • use of facility,
    • dealings with Council (i.e. fees paid on time, cleanliness of clubhouse, care of the sports ground and support of Council’s objectives, compliance with the terms of previously issued permits).
  • The suitability of the applicant’s activity in relation to the requested facility.
  • Overall community benefit (e.g. accessibility, economic benefit, cultural, environmental impact, etc.).
  • Ability to meet Council’s credit requirements.

Notification about application

Written notification will be provided regarding the outcome of the user group’s application.  These will be provided 21 business days from receipt of a properly submitted application unless there are multiple user groups seeking the use of the same facility.  All applications are required to be reviewed to ensure fair use. 

Council may also apply specific conditions to the approved use which will be outlined in the park booking confirmation letter.

Approval of an application is subject to the user group reading and agreeing to the terms and conditions outlined in this Guide and any conditions specified in the park booking confirmation letter. Clarification should be sought from Council regarding any element that is not fully understood.

Accounts

Once an application has been approved the applicant will be sent instructions on how to pay and by when.

If a user group wishes to change their booking request please contact parkbookings@tr.qld.gov.au.

Council reserves the right to withdraw the availability of a sports field/court or public open space if:

  1. it is seeking to protect the playing surface or if the area is deemed unfit for use (e.g. due to maintenance works or due to poor weather conditions).
  2. a user group has an overdue account. In these cases the user group will not be allocated any future use of Council grounds until the account is paid or special arrangements have been made with Council’s Accounts Payable section.
  3. the user group has breached the conditions of use outlined in these guidelines (also see ‘Breach of conditions of use’ section) and/or conditions specified in the confirmation letter.
  4. a user group causes excessive and/or repeated damage to sports fields/court or amenities.

Breaches of the general conditions contained within this guide and/or the confirmation letter may result in:

  1. a penalty infringement notice (fine),
  2. compensation to Council for rectification and/or
  3. suspension or cancellation of permit.

Where damage to the facility has occurred the violation process can be implemented at the discretion of the Manager Parks and Recreation Services.  Penalties that may be applied include:

1st Offence:

  • Official warning from Council.
  • Cost of any rectification works required to be passed onto the responsible group/s.
  • The user group/s will be suspended from using any council sports ground or facility for a 7-day period, including competition matches.
  • Repairs to damaged areas will NOT be a priority of council’s maintenance staff, and fields may remain closed for a period until rectification works are undertaken, and the area is suitable for use.

2nd Offence:

  • Cost of any rectification works required to be passed onto the responsible group/s.
  • The user group/s will be suspended from using any council sports ground or facility for a 14-day period, including competition matches.
  • Repairs to damaged areas will NOT be a priority of council’s maintenance staff, and fields may remain closed for a period until rectification works are undertaken, and the area is suitable for use.

3rd Offence:

  • Cost of any rectification works required to be passed onto the responsible group/s.
  • The user group/s will be suspended from using any council sports ground or facility for a 28-day period, including competition matches.
  • Repairs to damaged areas will NOT be a priority of council’s maintenance staff, and fields may remain closed for a period until rectification works are undertaken, and the area is suitable for use.
  • Council reserves the right to withdraw the use of its sports field/s and facilities to a user group who causes repeated excessive damage to sports fields and facilities due to use during or after wet weather conditions. If there were multiple hirer/users using these facilities/grounds during this period and there is no clear hirer/user that has created this damage, all hire/users will be responsible for rectification works evenly. Council's decision on whether excessive damage has been caused shall be made by experienced staff and shall be final.

User groups are required immediately, at the end of their permitted use, to complete the End of Use Checklist.

To ensure a smooth change over from one season to another, Council may arrange an inspection of the facility at season’s end.  The purpose of the inspection is to:

  1. review the cleanliness and condition of the facility before being occupied by the next user group.
  2. identify maintenance issues requiring rectification by the vacating user group.

Fees and charges

Fees and charges apply for use of a Council facility as per Council’s current Register of Fees and Charges.

Seasonal user groups must complete a credit application form as part of the application process. Casual user groups are required to pay any nominated fees up front.

Seasonal users will be sent an invoice within four (4) weeks of being issued a booking confirmation. Payment can be made over the phone or at any Toowoomba Regional Council Service Centre.

Fees apply for electricity consumption for clubhouses and amenities including canteens, and sports field lighting. Electricity consumption by non-seasonal user groups and security lighting is deducted from these fees.  If a user group vacates before the end of the season the user group must notify council that all their equipment has been turned off and/or removed.

Any users with electrical equipment used/stored/left running in canteens are responsible for the electrical costs incurred. This includes appliances left plugged in and running during off-seasons. All electrical equipment must be kept up-to-date with test and tag compliance

Shared clubhouse electricity consumption

Where multiple user groups are using electrical resources at a clubhouse, the user groups are to complete the ‘Clubhouse Electricity Shared Cost Agreement’ form.

A key/access card bond applies as per Council’s Register of Fees and Charges.  Arrangements can be made for keys/access cards by contacting parkbookings@tr.qld.gov.au.

Upon request for a key/access card, the user group will be provided instructions for payment. 

The following payment methods are available:

  • In person

Cash, debit or credit card payment s can be made at any Council Customer Service Centre, 8.30am to 5pm weekdays (except public holidays).

  • Phone

Contact Council’s Customer Service Branch on phone number 131 872, 8.30am to 5pm weekdays (except public holidays).

Once payment is made and a copy of the receipt is provided to Park Bookings the key(s)/access card(s) can be collected from Council’s Principal Depot, 24 Nass Road Charlton.  A minimum of 48 hours’ notice is required for key collection.  A minimum of 72 hours’ notice is required for access card collection.

Keys must be returned at the conclusion of the permitted use as outlined in the End of Permit Use section. 

If keys are not returned by the required date, Council may re-key the facility and the cost to re-key the facility will be passed onto the user group and the key bond will not be refunded.

If user groups wish to retain a key to storage facilities only beyond the approved permitted use, please contact Park Bookings for determination. User groups must ensure Council has a key to any sheds/storage facilities.

The reissuing of keys will assessed upon receipt of any further bookings.

If keys are damaged/broken please contact parkbookings@tr.qld.gov.au

If keys/access cards are lost please notify parkbookings@tr.qld.gov.au immediately. Keys/access cards must be retained by current committee members only.

Access cards may be deactivated at the end of season use at Council’s discretion

Facility use and maintenance

Council undertakes regular inspections of its sporting facilities. Where changes to the field status is required e.g. due to wet weather, facility overuse etc., the Sporting Field Status webpage will be updated (see closures  section).

User groups should conduct weekly inspections of fields/courts to assess playing surface conditions in accordance with their relevant league/association’s ground inspection checklists prior to matches commencing. 

If upon commencing use, a group becomes aware that the facility has been left in an unclean or unusable state by the previous user, Council must be informed immediately via 131 872 and photo evidence emailed to parkbookings@tr.qld.gov.au.  Users should not organise third party cleaning contractors to attend. If a third-party cleaning contractor is organised to attend, the organising user will be responsible for covering any costs incurred

Closures (e.g. wet weather)

During periods of wet weather, the status of Council sports fields/courts will be updated on the Toowoomba Regional Council’s Sporting Fields Status website by 2pm each business day. Should the field/court have a status of open and the field/court has experienced wet weather after the webpage has last been updated, user groups must conduct their own inspection to determine if the sports field/court can be used safely and without damaging the playing surface. Where a field/court sustains damage as a result of inappropriate use, the hirer may be issued fines and/or remediation costs (refer below – violation process).

The status of Council sports fields/courts will fall into one of the following categories:

Open

The sports field/court is open for use in accordance with general conditions of use within the Toowoomba Regional Council Sport and Recreation Guide.

Inspection required

Prior to use commencing, please complete the Toowoomba Regional Council Wet Weather Inspection Form. A result will be generated to determine if any type of use can proceed. 

  • Any excessive damage caused to the sports fields and turf areas as a result of use by the hirer/user during this period will result in the violation process being applied.
  • No vehicles are to be driven on fields whilst they have a status of Inspection Required.
  • Where a turf wicket block exists, the wicket block area is not to be used for training purposes whilst a field has a status of Inspection Required

Closed

The sports field is closed and is not to be used under any circumstances.

  • Use of a sports field whilst closed will be considered as a breach of the general conditions of use within the Toowoomba Regional Council Sport and Recreation Facility Guide. Any unauthorised use of Closed sports fields will result in the violation process being applied.
  • During periods where sports fields have a status of Closed, hard surface netball courts, tennis courts and cricket nets will remain as Inspection required

The violation process (refer Breach of Conditions section) may be applied, should the hirer/user be found to:

  1. be using the sports field(s)/court(s) contrary to the closed status or
  2. to be using sports fields contrary to the conditions listed in the Wet Weather Inspect Form, including providing false information on that form.

For a breakdown of maintenance responsibilities during seasonal use, please refer to:

  • Appendix 1 (Building maintenance responsibilities) and
  • Appendix 2 (Grounds maintenance responsibilities).

Any maintenance issues identified by a user group are to be reported to Council on the Sports Facility Maintenance Request form

Urgent repair issues should be reported to Council on 131 872 (including after hours). 

Requests for upgrades, improvements or additions to facilities (outside maintenance/repairs) need to be submitted to Council using the Facility upgrade request form. 

These facilities will be considered contributed assets (council owned) unless stated otherwise. The applicant understands that there is no entitlement for compensation if the organisation relocates to another venue.

Grants

There are a number of grant programs available that may support user groups to undertake improvements to Council facilities.  For any grant application (i.e. Council/state/federal/commercial) it is recommended the user group contact council for advice regarding approvals that may be required.  In most cases the sports facility upgrade process (see facility upgrade section) will apply, and groups are encouraged to undertake this prior to submitting any funding applications.  Failure to do so may impact Council’s ability to support the application.

Approvals

Some facility upgrades also require approval from Council/a Building Certifier e.g. additional structures such as sheds/shipping containers/grandstands. Independent advice should be sought on what approvals are required and what information needs to be submitted with the facility upgrade request form. Advice can be sought by contacting Council on 131 872 or emailing info@tr.qld.gov.au.

Selling food at canteens/temporary food stalls is not permitted unless the applicable food licences and approvals have been granted by Council’s Environmental and Regulatory Services Branch for each use. Groups using Council facilities must comply with the Food Act 2006 and the Food Safety Standards. If you require further information, contact Council on 131 872.

Where a user does not have access to a canteen facility and wish to engage a vendor please contact parkbookings@tr.qld.gov.au to apply for a vendor permit.

Canteen access

Where multiple groups hold a use permit for the same facility, each approved user will be provided access to the canteen/kitchen area. Use of the equipment within will be managed under the following conditions:

  1. In the first instance it will be up to the clubs to organise shared use arrangements between Club A (current owner of canteen equipment) and Club B (other group provided approval to use facility).
  2. If an agreement cannot be reached, Council will act as a mediator to ensure a fair outcome is achieved. As part of this mediation some conditions that may be applied include:
    1. Club A to be permitted to charge a maximum single use fee, or a maximum seasonal use fee, for the use of canteen equipment for the duration of the season. Council’s decision is final.
    2. Council suggests Club B complete an inspection checklist before and after each use, including before and after photos (similar to Council’s Wet Weather Inspection Form). These checklists and photos are to be kept by the club, in case of any claims for damage/misuse etc.
    3. Club B to ensure adequate insurance cover for operation of a canteen.
    4. Electricity costs to be paid by each individual user group for their use as outlined in the ‘Clubhouse Electricity Shared Cost Agreement’ which is to be signed by the appropriate Committee Member of each user group.
  3. There will be some items that will need to be worked through individually, as each site will be unique (in regards to storage of cold items, equipment available etc.).

If Club A does not still wish to enter into an agreement, then they will be required to remove their equipment after each use so Club B can use the canteen space as they are entitled to

Any repairs required to Council facilities as a result of inappropriate use by user groups, are the responsibility of the relevant user. This includes repairs required due to misuse, deliberate damage or unreasonable wear and tear. Council will invoice the user for damage caused to sports fields, where such damage is considered to be excessive and greater than would be expected from normal wear and tear.

Where it is determined by Council that the club/user group have caused excessive damage by misuse, repairs to sports grounds will NOT be a priority for Council's maintenance staff. In such circumstances, Council gives no guarantee that damaged sports grounds will be repaired by the next game or within the current season of the respective sport.

Modifications or alterations to any facility on the sports ground will not be permitted without approval from Council, via a Sports Facility Upgrade Request Form.

Repeated instances of facility misuse may result in a security bond being required, prior to any approvals being provided for the use of Council facilities in the future. Individual bond amounts and conditions may vary.

User groups that wish to provide temporary shade structures must ensure the structures are securely anchored (weighted not pegged) to the ground at all times and not attached to buildings or trees. If the structure is to be pegged refer to the Local Law section as Council parks consist of underground services such as power, water and gas.

When considering the installation of any type of signage i.e. fixed or temporary, an application to Council is required. At minimum, requests will be assessed under Subordinate Local Law 1.4 (Installation of Advertising Devices). Considerations/requirements in addition to those outlined in this local law may apply.

Field marking for advertising/sponsorship purposes is considered signage and requires an application to be submitted.  

Vehicles

No vehicles are to be driven into the park except where prior authority has been granted.  If vehicle access is required for a specific operational purpose, please contact parkbookings@tr.qld.gov.au for further information. Owners or drivers of vehicles found to be in the park without prior authority may be subject to a fine. It should be noted that Council has the power to issue ‘on the spot fines’ to such offenders. It is the user group’s responsibility to ensure access points remain locked.

Car parks

Council provides free car parks at its parks.  User groups must not charge for car parking or restrict public access to car parks without prior approval from Council.

Entry charges

User groups are not permitted to charge an access fee for participants/attendees to enter a park. This includes charging a “gate fee” for spectators.

Permitted areas of use and areas generally surrounding the grounds are to be kept in a clean and tidy condition that is free from litter after each use. Facilities must be left in a clean and tidy manner, to ensure the next user of the facility is provided safe and easy access, otherwise a cleaning fee will be charged.

Consumables

User groups must supply their own consumables and cleaning equipment for the duration of their booking. This includes but is not limited to:

  • Toilet paper
  • Hand towels/Paper towel
  • Hand soap/wash
  • Hand sanitiser
  • Brooms
  • Dust pans
  • Mop
  • Cleaning products e.g. ajax/spray and wipe/disinfectant

Seasonal permit users will be provided with a limited quantity of toilet paper to off-set third party or casual use of the facility. Once a booking confirmation is provided, please contact srhl@tr.qld.gov.au to arrange delivery  of the allocated quantity of toilet paper. Once this supply is depleted the user group is responsible for maintaining the supply for their use.

Bins

User groups are responsible for providing bins to manage waste generated as a result of their facility use.  The general park bins located throughout facilities and parks are not intended to manage waste generated by user groups.  If extra bins are required for your use, arrangements must be made between the applicant and a waste service provider (e.g. JJ Richards) for payment, delivery and removal of the waste.

Groups wishing to obtain an industrial bin at the facility must obtain permission from Council first. The user group will be responsible for payment, delivery and servicing of the bin. It is recommended that groups consider restricting access to industrial bins e.g. locks.

General waste in the user provided bins must be emptied after each use. If there is an industrial bin which is full, the general waste must be removed from the premises and disposed of at an approved waste facility. 

Council will provide at least one (1) sanitary bin in the female toilet/changeroom at each facility.  Any additional sanitary bins required will be the responsibility of the user group to organise and manage.

Equipment

All equipment must be stored in designated storage areas which must comply with relevant standards and codes. Equipment is not to be stored in toilets, change rooms, first aid rooms, or across doorways and access passages. Where there is more than one user group using a facility, storage space is to be shared and negotiated and agreed upon by the user groups. If an agreement cannot be reached, Council will allocate use to each Seasonal Permit holder.

Portable equipment (e.g. soccer goal posts, sight screens etc.)

All sporting furniture, equipment and temporary fences used by the applicant must be removed from the playing field and stored safely at the completion of the season and must comply with all relevant standards and codes.

Soccer clubs are responsible for ensuring that all portable soccer goal posts at a Council facility comply with the relevant Australian Standards with regards to the manufacture, installation, use, storage and maintenance.

Hazardous items

Any hazardous items (i.e. cleaning products, gas bottles etc.) must be stored correctly and in a safe and secure place, away from general public access and out of reach of children.  All cleaning chemicals should be locked in a secure cupboard. Hazardous chemicals must be used in accordance with the requirements of the relevant Safety Data Sheet.

Food and alcohol

Food items and alcohol must also be stored appropriately. User groups are responsible for the removal of all user group-owned equipment or goods from the clubhouse at the conclusion of each season, except where an agreed arrangement is in place between co-user groups.

The lighting infrastructure at the varying sporting facilities is either key operated or uses the IllumiTrac system.  Irrespective of which system is used, the following general principles apply:

  1. Ensure lights are switched off after use. Should lights be accidentally switched off, a cool down period of at least twenty (20) minutes is required before switching back on.
  2. The use of field lighting must comply with Local Laws.
  3. Fees apply to the use of all lighting and electricity.

Note: There is a special condition for user groups of Kuhls Road Sporting Reserve that light use must conclude at 8.30pm, as per Development Approval (DA) conditions.

The operation of sports field lighting at facilities is at the user’s risk.

Key operated

The user group is to ensure that the switch and lighting boxes are locked at all times. Users are advised to lock the switch box after activating the lights to prevent accidental or malicious interference during the activities. If a key is required, please refer to Keys and Access Cards section.

IllumiTrac code

The IllumiTrac lighting system allows user groups to switch sports field lighting on and off using a unique code which is sent as a text message by the user. If your group does not have the IllumiTrac codes for the facility please contact parkbookings@tr.qld.gov at least one week prior to commencement of use to request the codes. The user group representative will be given instructions on how to use the IllumiTrac system.  The codes provided are specific to a user group, and allow Council to track consumption and accurately allocate costs

Fields

User groups are responsible for any line marking required. Line marking can occur by using the following Council approved methods:

  • Product: water based paint/supaturf;
  • Preparation: 20lt to 60lt of water;
  • Comments: Water based paint is not toxic. Roundup or any other weed killer is not to be mixed with this product

Under no circumstances are chemical substances to be used to permanently mark points for boundaries, sidelines or any field of play boundaries.

Courts

If the existing line marking has become faded user groups can submit a Sports Facility Maintenance Request form to request for the lines to be re-marked.

If the user group wishes to change the line markings e.g. new use of the existing courts, the user group can submit a Sports Facility Upgrade Request Form. Refer section ‘Facility upgrades’ for further information about upgrades

User groups are not permitted to undertake mowing of Council parks or facilities.  Council will undertake mowing as per its Service Standards.

User groups may request additional mowing in preparation for events, carnivals or important fixtures. The outcome of such requests will depend on the type of request and availability of Council resources.

The use of chemicals on Council fields is not permitted, including spraying for weeds or to manage grass growth.  

Requests for spraying can be made using the maintenance request process identified in section 4.2 Related Policies, Processes and Guidelines.

Related policies, processes and guidelines

User groups using Council facilities are not permitted to sell or consume liquor without first obtaining the appropriate licences required by the Liquor Act 1992 through the Office of Liquor and Gaming Regulation (Queensland State Government). See website link:

http://www.olgr.qld.gov.au/liquor/liquor-licences-and-permits

Liquor permits must be approved by the Council’s Manager, Parks and Recreation Branch or delegate. Where a liquor licence is required, the relevant paperwork must be sent to parkbookings@tr.qld.gov.au for processing

User groups must ensure they comply with the Queensland Tobacco and Other Smoking Products Act (1998).

Queensland Health specifies the smoking (including e-cigarettes) restrictions in Queensland. Smoking is:

  • Banned at and within 10 meters of an activity, view and playing areas for organised under-18 sporting and recreational events.
  • Banned within five (5) metres of non-residential building entrances.

Signs can be sourced from Queensland Health.  Please contact srhl@tr.qld.gov.au if you would like additional signage at the facility/grounds.

Users must refer to Toowoomba Regional Council Subordinate Local Law 1.14 (Undertaking Regulated Activities on Local Government Controlled Areas and Roads) 2011 or request a copy by contacting park bookings or a Sport and Recreation Officer on 131 872.

Schedule 1 (Undertaking regulated activities on local government-controlled areas and roads) specifies the requirements relating to noise, dust and light.  The general provisions are in s4 (Additional criteria for the granting of an approval) of the Schedule:

(5)        If the prescribed activity is the holding of a public place activity on a local government controlled area or road—

(a)        the undertaking of the prescribed activity must not generate significant noise, dust or light pollution or other significantly adverse effects on the surrounding area; and…

Noise

Schedule 1 – Section 2 (Activities that do not require an approval under the authorising local law), subsection 8 states:

(w)        any noise resulting from the undertaking of the activity must—

(i)  between 12:00am and 7:00am, not be audible; and

(ii)  between 7:00am and 10:00pm, not exceed 70dB(A) at the nearest noise sensitive location; and

(iii) between 10:00pm and 12:00am, not exceed 50dB(A) or 10dB(A) above the background level, whichever is the lesser; and

(x)        as far as practicable, amplified sound must be directed away from neighbouring noise sensitive locations; and

(y)        the activity must not generate significant annoyance on areas surrounding the location of the activity by ensuring—

(i)  potential sources of annoyance are identified; and

(ii)  contingency plans to deal with foreseeable risks and hazards, including corrective responses to prevent and minimise annoyance, are implemented;

Dust

Schedule 1, Section 6 (Conditions that will ordinarily be imposed on an approval), subsection 4 states:

(m)       minimise annoyance from dust by—

(i)  employing, at regular intervals, suppression techniques throughout the undertaking of the prescribed activity so that dust particles do not leave the boundaries of the place at which the prescribed activity is undertaken; and

(ii)  eliminating dust nuisance problems for patrons of, and persons engaged in, the undertaking of the prescribed activity

Light

Schedule 1, Section 6 (Conditions that will ordinarily be imposed on an approval), subsection 4 states:

(b)        provide specified illumination for the purposes of the undertaking of the prescribed activity and take specified measures to reduce light spillage from the undertaking of the prescribed activity;

To ensure that efficient communication is maintained between Council and user group’s, Council requests that groups nominate a primary and secondary point of contact in the seasonal booking application. It is suggested these be committee office bearers such as the President or Secretary.  This representative will be the key contact with Council officers for all matters pertaining to the use of facilities.  Council should be notified immediately of any change to the representative or contact details.  It is preferred that email address contacts are club contacts e.g. president@club.gmail.com and not individual email addresses.

Council contact information

Council seeks to acknowledge contact by a user group within three business days.  Where possible the resolution/response will be provided in the acknowledgement email/phone call. However, in some cases this may be delayed if further information is required. The table below outlines the contact details depending on the nature of the enquiry. 

Issue

Section

Contact details

Urgent maintenance

Customer Service

P: 131 872

Allocations and bookings

Park Bookings

E: parkbookings@tr.qld.gov.au

Keys/access cards and lighting

Park Bookings

E: parkbookings@tr.qld.gov.au

Vehicle access including vendors

Park Bookings

E: parkbookings@tr.qld.gov.au  

Maintenance requests

Sport, Recreation and Healthy Living

E: srhl@tr.qld.gov.au

Upgrade requests

Sport, Recreation and Healthy Living

E: srhl@tr.qld.gov.au

Club or sport & recreation specific issues/enquiries

Sport, Recreation and Healthy Living

E: srhl@tr.qld.gov.au

Wet weather inspection forms

Park Bookings

E: parkbookings@tr.qld.gov.au

Sale of food

Community Health and Compliance

E: info@tr.qld.gov.au

P: 131 872

Grant applications

Sport, Recreation and Healthy Living

E: srhl@tr.qld.gov.au

M: 0418 407 093

Graffiti

GraffitiSTOP Program

E: info@tr.qld.gov.au

Vandalism

Sport, Recreation and Healthy Living

E: srhl@tr.qld.gov.au

M: 0418 407 093

Appendix 1: Building maintenance responsibilities

Note: Where damage is malicious damage by user the user is responsible for repair or cost of repairs.

 

Item

User responsible for

Council  responsible for

Cleanliness and tidiness (excluding public toilets)

⊗  

 

Showers and change room facilities

 

⊗  

 

structural repairs/issues not caused by user groups

Toilets (public) – structural repairs/issues

 

Toilets (user group use only) – structural repairs/issues

 

regular inspections

Item

User responsible for

Council responsible for

All internal and external building structures and features including;

  • Ceiling and walls
  • Doors, windows, frames, glass
  • External building structures
  • Floor surfaces and coverings
 

⊗  

Insulation

 

⊗  

Painting

(depending on request)

⊗  

Storage areas

 

⊗  

Item

User responsible for

Council responsible for

Blinds and curtains

⊗  

 

Electrical equipment includes tag and testing of electrical equipment)

⊗  

 

Canteen fixture and fittings – maintenance, repairs, alterations, modifications  e.g. dishwasher (must be approved by Council)

 

⊗  

 

Providing some assistance with cabinetry when required

Furniture (tables, chairs etc) within clubhouse

⊗  

 

Grease traps

 

⊗  

Light globes and fittings (external)

 

⊗  

Light globes and fittings (internal)

⊗  

(Replacing globes & responsible for damage caused by user)

⊗  

(All other maintenance)

Other permanent fixtures (e.g.  exhaust fans, cold rooms,)

 

⊗  

Ventilation, heating and air conditioning

 

⊗  

Item

User responsible for

Council responsible for

General cleaning (exterior of building and surrounds) 

⊗  

Council will consider special requests on a case-by-case basis

Cleaning (internal – during & end of season) includes change rooms, showers and toilets (unless public)

⊗  

 

Vandalism and graffiti

 

⊗   

Item

User responsible for

Council responsible for

Storm water and general drainage

 

⊗  

Guttering including down pipes

 

⊗   

Internal blockages - sinks, and user group use only toilets.

Note: Public toilets are council responsibility

⊗  

 

Roof plumbing (including skylights)

 

⊗  

Plumbing fixtures

 

⊗  

Gas heating including screen, flue, gas plumbing and hot water service

 

⊗  

Item

User responsible for

Council responsible for

Emergency evacuation procedures

⊗  

 

Fire extinguishers and support bracket

 

⊗  

(Council will test and tag)

Fire hydrants and hose reels

 

⊗  

(if required in building)

Smoke detectors (hard wired)

 

⊗  

Item

User responsible for

Council responsible for

Keys/Locks

 

 

⊗  

Returning all keys at the end of the hire period

Notifying of any lost or damaged keys

 

 

Security to building (lights, doors, locks, security screens etc.)

 

⊗  

Security systems (codes must be supplied to Council to allow access)

⊗   

 

Item

User responsible for

Council responsible for

Gas (account holder) and cylinders & bottles (not fixed)

⊗  

 

Pest control

 

⊗   

Telephone

⊗  

 

Town water services

 

⊗  

Appendix 2: Grounds maintenance responsibilities

Item

User responsible for

Council responsible for

Batting cages and dugouts

 

 

⊗  

regular inspections and vandalism and structural repairs

Cricket nets (exclusive use)

⊗  

regular inspections

Cricket nets (public use)

 

⊗   

Fencing (permanent, internal)

 

⊗  

Fencing (portable) including  installation, removal  and safe storage

⊗  

 

Field lighting

 

⊗  

Goal posts-Including installation, removal  and safe storage

 

⊗  

 

regular inspections

Grandstands and seating (non-permanent)

⊗  

regular inspections

Grandstands and seating (permanent)

 

⊗  

Interchange boxes

 

⊗  

Other sports specific structures

 

⊗  

 

regular inspections

Scoreboard

 

⊗  

 

regular inspections and electrical delivery

Signs (User/Sponsor) - Pending Council Approval

 

⊗  

 

regular inspections

Sight screens

⊗  

(mobile screens)

⊗  

regular inspections, permanent structures only

Item

User responsible for

Council responsible for

Diamonds or other sports specific surfaces

 

 

regular inspections

Irrigation / watering

 

⊗  

Playing Surface – fertilising, topsoil etc

 

⊗  

Line marking

⊗  

 

Mowing

 

⊗  

Synthetic wickets

 

⊗  

Turf wickets

 

⊗  

 

regular inspections

Item

User responsible for

Council responsible for

Car parks / driveways

 

⊗  

Playgrounds, garden beds, trees etc

 

⊗  

Fencing (permanent, external)

 

⊗  

Waste management

 

 

⊗  

Remove rubbish from the area allocated to the User including grounds and clubhouses

 

⊗  

Remove rubbish from outside the area allocated to the User

Standard service for public bins