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Last Updated: Monday, 04 November 2024 09:18
Youth leaders circle of friendship

How the Youth Support Service can help

We provide a free Youth Support Service for young people aged 12–25 and their families.

As part of the service, we can help you:

  • get information on available youth services and resources
  • work through what you most need support with
  • navigate services that match your needs and circumstances.

We help young people and families with referrals to both mainstream and specialist services – e.g. mental health, alcohol and other drugs, homelessness, domestic and family violence, and others.

For more information, please contact us via email or phone 131 872.

 

Youth support online contact form

You can also contact us through the youth support online contact form. All young people between 12–25 (and their families) are welcome to use this form, whether you would like to start a conversation about an issue you’re experiencing, need some advice, or just want to talk to someone who cares.

Complete the online form.

A member of the youth team will respond within three (3) days after receiving the form.

If you are in an emergency situation or your life is in danger, please call 000.

 

24/7 Youth Support Contacts

If you are in an emergency situation or your life is in danger, please call 000.

Lifeline 24/7 web/call - 13 11 14 - crisis support and suicide prevention.

Kids Helpline 24/7 web/call -1800 55 1800 - counselling service for kids, teens and young adults.

Beyond Blue  24/7 web/call- 1300 22 4636- helpline for people with depression, anxiety or other mental health issues.

1800RESPECT- 24/7 web/call/text- counselling and support service for people impacted by domestic, family or sexual violence. 

13YARN- 24/7 call - 139276- support line for Aboriginal & Torres Strait Islander people in crisis.

DVConnect- 24/7 call1800 811 811- Domestic Violence Helpline 

                                                   

Youth Support Contacts

Headspace Toowoomba - 8.30am to 5pm Monday to Friday call - 07 4639 9000-early intervention mental health services for young peopled 12-25 years old. 

QLife 3pm to Midnight, everyday web/call – 1800 184 527- anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships.

Toowoomba Housing Hub- 8.30am to 4.30pm, Monday to Friday web/call 1800 366 877- assistance to obtain and maintain appropriate housing, whether at risk of or experiencing homelessness. 

Parentline: 8am to 10pm, everyday call- 1300 30 1300- confidential telephone service providing counselling and support to parents and carers.

 

Related links

Ask Izzy - A free and anonymous way to find national and local support. It includes services like housing, meals, healthcare, counselling, legal advice and many more.

My Community Directory - Information about community organisations who provide services in the Toowoomba Region. 

General Welfare & Support Finder - Directory to find emotional & practical support to address care and safety needs under traumatic and/or crisis-based circumstances. 

For complaints, please contact 131 872. If you’re not happy with our response, please contact the Queensland Ombudsman on 1800 068 908.