How to check your outstanding rates balance

Lady sitting at computer

Checking your current outstanding rates balance is easy. All you need to do is follow the steps below:

  1. Open our online system - ePathway (opens in new window)
  2. Enter your reference number (ignore the 'Payment amount' unless you also wish to make a payment). Your reference number can be found on your rates notice as illustrated below.
  3. Click on ‘Next'
  4. Your rates balance will now be displayed.

You can then proceed to making making a payment if you wish.



Example rates notice - Location of reference number (REFERENCE NO)

rates notice reference number example

Last Updated: Friday, 05 October 2018 15:18
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