Rates & charges information

Find out the breakdown of charges that make up your general and water rates, request a rates search, have a copy of your rates notice sent, appeal against a rate category or apply for water consumption relief after a water leak.

West Toowoomba aerial
General rates are for services, facilities and activities that are supplied or undertaken for the benefit of the community. We are required to raise an appropriate amount of revenue to maintain assets and provide services to the region as a whole. In deciding how the revenue is raised, Council considers: the rateable value of the land and the benefit of averaging valuations relative valuation between different types of land the approach to general ...
House for sale
A conveyancing questionnaire takes approximately 5 working days. This form is available online or in PDF: Property search form. The following information is provided on the rates search:- Unimproved value Current rates position Fire levy Water meter details, including last water meter reading Town plan zoning Realignments Resumptions or easement requisitions Requisitions - water, sewerage and health Trade waste requirements Property related debt A special water meter reading ...
How water rates are calculated Water rates reflect the cost of delivering a water supply service. The cost of providing this service to a community with our geography is considerable. Council takes a water pricing approach that is widely used throughout Australia. It is based on a two-part tariff system that includes a fixed (or “connection charge”) and a usage charge. The connection charge applies to all properties that are eligible to ...
Partial relief from payment of water consumption charges will only be granted if council is satisfied that: the water consumed was the result of an unapparent plumbing failure, and as soon as the applicant was aware of an increase in water consumption, steps were taken to  find the cause and a licensed plumber carried out the repairs promptly. ...
Q: If I get a large land valuation increase, does that mean my rates increase by the same amount? A: No. The extent that rates may increase is not directly reflective of the percentage increase of the land valuation.  The land valuation is just one factor considered to determine rates. How and when recent land valuations were calculated The Department of Natural Resources and Mines (DNRM), provides TRC with property site or ...
To obtain a copy of your rate notice or water rate notice, the request may be submitted in writing, by email, in person or by telephone. Copies of notices are only available to the ratepayer, real estate agent (by authority from owner), or acting solicitor. Requests for copies of rate notices and water rate notices issued prior to 1 July 2017 will incur a fee of $10.00 per notice per property.  Ratepayers may request a copy of their ra ...
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