Water sources, supply & treatment

Water is supplied to all of our region via different sources. We provide information about the water sources for your area and how you can become connected to the water supply. Water quality is reviewed consistently and water supply statistics are kept for the three main dams supplying several areas of the Toowoomba region.

Perseverance Dam
The water levels in our three storage dams are influenced by environmental and human factors; rainfall, evaporation and population usage. As the water level drops, our water use must also reduce. This is why water restrictions become more strict as the usable storage capacity reduces.   iframe{width:0;height:0;} .iframe-full-height.frame1, .iframe-full-height.frame2, .iframe-full-height.frame3, .iframe-full-height.frame4, .iframe-full-height.frame5, .iframe-full-height ...
Woman watering tree
Water is one of our most precious resources. There is a finite supply of fresh water and unfortunately even when it rains, it doesn't mean that our dam and groundwater levels will increase unless the water actually falls in our catchment areas.  To ensure long term water security it's really important we all do our bit and become smarter with our water use.    Current water supply sources Our main water supply sources are: Dams: We ...
The pipeline from Wivenhoe Dam (operated by Seqwater) provides security of supply when the rainfall in our dam catchments is insufficient to maintain supply to meet the region's growing needs. Once the capacity of Cressbrook dam falls below 40% we can start using water from Wivenhoe Dam.  The following answers may answer questions you have regarding the Wivenhoe pipeline. + - 1. How much did the pipeline cost? Click to collapse The pump and pipeline cost $ ...
We deliver water services to customers in Toowoomba Region.   Water service connection Information about the following water connection services can be found in the 'Water meter connections' article: New service connections Disconnection of service Meter relocation Meter size upgrade or downgrade Restoration or reconnection of an existing service   Water meters Water meters measure the amount of water used at your property. All properties connected to our water supp ...
A clean, sustainable water supply is vital for our health and one of the most important issues facing the region. Water undergoes regular and thorough testing at many points of the treatment and distribution system.    Water treatment process Treatment process for raw water Water in dams (and rivers) is called raw water, and contains a lot of dust, dirt and decomposing leaves. Raw water also contains many kinds of living organisms such as tiny plants and ...
Your reticulated drinking water is safe. It comes from the Mt Kynoch Water Treatment Plant in Toowoomba and is piped to Oakey. It is safe to drink and for indoor and outdoor use. History of Oakey’s water supply Oakey residents can be assured their reticulated town water supply complies with the Australian Drinking Water Guidelines and is safe to drink. The PFAS (Perfluoroalkyl Substances) contamination from the Oakey Army Aviation Base impacts only groundwater sources. T ...
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