Call 132 500, lodge a request online or download the SES assistance app.
The State Emergency Service (SES) is a volunteer organisation that assists Queensland communities in times of emergency and disaster. Each year the SES receives thousands of calls for assistance. SES volunteers care about their communities and are not paid for the work that they do.
Ten SES groups currently exist within our region, located at Clifton (including a cadet unit), Cambooya, Cecil Plains, Crows Nest, Goombungee, Millmerran, Oakey, Pittsworth, Quinalow (Stores Depot only), Toowoomba and Yarraman.
For details regarding the SES Groups, their operations, training and recruiting visit the SES website.
SES assistance app
An SES assistance app is now available on Apple and Android devices via iTunes and Google Play for Queenslanders to use following a natural disaster. The app allows customers to skip the call centre queue.
The user is provided with a reference number after lodging the request and a record of the request is also available. Users can update their information by calling the contact centre on 132 500 and providing the reference number.
Residents can also lodge their request for SES assistance via the website.
Most jobs lodged with the SES are not quick, and some wait time can be expected before volunteers can attend to disaster damage.
Life threatening situations need to be lodged with emergency services by calling 000.